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© Seer Medical 2023
Seer®, Seer Medical®, Seer Sense®, and WaterTabs® are registered trademarks of Seer Medical Pty. Ltd. in Australia.
Users under the age of 16 years, or equivalent minimum age in the relevant jurisdiction, may not create, register or use a Seer Medical account or services, unless their parents or guardians provided verifiable consent.
You can report any knowledge of a user under the age of 16 years assessing the app and providing personal data without parental consent by contacting us at email@example.com.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details.
Sensitive information includes information or an opinion about an individual’s racial or ethnic origins, political opinions, religious beliefs, sexual orientation, or criminal record that is also personal information. Sensitive information also includes health information, genetic information or biometric information that is used for verification or biometric templates.
We generally collect your personal information and/or sensitive information from a variety of sources, including but not limited to forms, website interactions, clinical referrals, registration of an account for our products and services, emails, telephone and in person. Where you request our products or services or interact with our website or application, we may collect personal information and/or sensitive information including but not limited to:
We may collect these types of personal information and/or sensitive information either directly or indirectly from you, or from third parties. We may collect this information when:
We may also collect personal information of health care professionals when referring their patients to us, to use our products and services, such as their:
We retain your personal data for as long as is necessary for the purposes for which we obtained it, in accordance with the data minimisation principle.
We may collect, hold, use and disclose your personal information and/or sensitive information for the following purposes:
We may also conduct research on an anonymised, de-identified basis to enhance the products and services that we can offer.
We may use healthcare professionals’ contact details or email addresses to send them information regarding their patients progress (with the relevant individual’s consent) and to send updates in relation to our products and services.
We will not use your personal information or sensitive information for direct marketing purposes without your consent.
Generally, we do not share your personal information with third parties for a business purpose. We may disclose your personal information and/or sensitive information to:
For one or more of the following purposes:
We do not disclose your personal information or sensitive information to overseas recipients. If we need to disclose such information to an entity located outside of Australia, we will obtain your written consent to the disclosure.
We may hold your personal information and/or sensitive information in either electronic or hard copy form.
We take reasonable steps to protect your personal information and/or sensitive information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information and sensitive information. However, we cannot guarantee the security of your personal information and/or sensitive information.
You can access the personal information and/or sensitive information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and/or sensitive information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information and/or sensitive information.
If you think that any personal information or sensitive information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your personal information and/or sensitive information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
As Seer Medical Pty Ltd is based in Australia and may process personal data of US residents in the United States, HIPAA (“Health insurance Portability and Accountability Act”) applies to this process.
In this section explains how we use, disclose and protect your PHI in accordance with HIPAA as amended by the Health Information Technology for Economic and Clinical Health Act Title XIII of Division A of the American Recovery and Reinvestment Act, 2009 (“HITECH”) and regulations promulgated thereunder, as such law and regulations may be amended from time to time (collectively, “HIPAA”).
Protected health information (PHI) is identifiable health information about you (such as your name, social security number, or address), and that relates to (a) your past, present, or future physical or mental health or condition, (b) the provision of health care to you, or (c) your past, present, or future payment for the provision of health care. We need PHI to provide you with quality care and to comply with certain legal requirements.
This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out treatment, payment, or health care operations and for other purposes that are permitted or required by law. It also describes your rights to access and control your protected health information.
If you are a US resident in the United States, the following is a statement of your rights with respect to your PHI.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint with us by notifying our Privacy Officer, by email at firstname.lastname@example.org of your complaint. We will not retaliate against you for filing a complaint.
We are required by law to maintain the privacy of PHI and to provide individuals with these notices regarding our legal duties and privacy practices with respect to PHI. If you have any questions concerning, or objections to, this Policy and Notice, please ask to speak with our Privacy Officer, by email at email@example.com.
We work to protect ourselves from unauthorised access to or unauthorised alteration, disclosure, or destruction of information we hold. In the unlikely event of a breach of unsecured PHI, we are required by law to notify affected individuals.
Associated companies with whom we may do business, are given only enough information to satisfy reporting, safety, and efficacy requirements.
The data controller is Seer Medical Pty Ltd, as identified above. Personal data is processed by us as necessary for allowing you to access and browse the website content, for performing a contract or for taking steps at your request, before entering a contract. – art. 6 (1) (b) GDPR and to fulfil our legal obligations – art. 6 (1) (c) GDPR.
We have appointed:
If you are in Europe or in the United Kingdom, you have the following specific rights when it comes to the processing of your personal data by us:
If Seer is processing your personal data and you would like to exercise your data protection rights, please send us a written request by e-mail to our DPO.
Data Compliance Manager
Seer Medical, 278-284 Queensberry Street, VIC Australia
1300 407 335